Privacy Policy

Effective Date: May 26, 2025

Last updated: May 26, 2025

At The Mobility Wizard, we are committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains how we collect, use, and store your personal information in accordance with UK data protection laws (including the UK GDPR and Data Protection Act 2018).

1. What We Collect

We may collect and process the following information:

• Your name, email address, and phone number

• Your address or location (for service visits)

• Details about your mobility equipment

• Any messages, emails, or contact form submissions

• Website usage data through cookies and analytics

2. How We Use Your Information

We use your data to:

• Contact you about our services

• Book or confirm appointments

• Provide customer support

• Improve our website and services

• Comply with legal obligations

We will never sell your data or share it with third parties for marketing purposes.

3. Cookies

Our website may use cookies to track website performance and usage. You can control cookies through your browser settings.

4. Your Rights

You have the right to:

• Request a copy of your personal data

• Ask us to correct or delete your data

• Object to or restrict how we process your data

• File a complaint with the ICO (www.ico.org.uk)

To exercise your rights, please contact us at: [email protected]

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